Recreation Class Instruction

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Online Recreation Registration is the best way to register! Instead of planning your day around registration, with the click of a button, it can easily fit into your day! Please note that residency will be verified.


ATTENTION:
The City has converted to an improved online registration system called ActiveNet. Customers will no longer need to remember an assigned pin code; instead they will use their e-mail address to set up their own unique user name and password. Since this is a new system, all customers, new and returning, will need to create a new account for themselves. The new system will be available for account creation beginning December 2, 2013. Customers are encouraged to log onto the new system and create their accounts prior to the start of Winter registration.

To create a new account, click on the “View/Register” link below and you will be redirected to the ActiveNet main page for the City of Walnut.

Once on the ActiveNet main page, follow the easy steps:

1. Select the “Create Account” button and fill out all the required information, including your username, password, contact information and e-mail address.

2. When done, click on “Submit and Add Family Member.” Add the names and ages of your family members. If you are not adding any additional family members to your account, or you have already added all your additional family members, click on “Submit.”

3. You will receive an e-mail message automatically after submitting your request for an account. Your account will not be activated until you have responded by clicking on the link provided in the e-mail message.

View/Register classes and activities.

Finding an Activity: You may search for classes, excursions, and special events under the “Activities” tab. You may also search by keyword (such as excursions, dance, or art, etc.), or even by age group (i.e. all ages, youth, adults, seniors).

How to Register: To register for an activity, you will need to access or create an account for your family. Accounts are accessed by a unique email address. Please see below on how to create an account.

How to Create an Account:
To create an account, click “View/Register” above and you will be redirected to the ActiveNet main page for the City of Walnut. Once on the ActiveNet main page, follow the easy steps below:
Select the “Create Account” button and fill out all the required information, including your username, password, contact information and e-mail address. When done, click on “Submit and Add Family Member.” If you are not adding any additional family members to your account, or you have already added all your additional family members, click on “Submit.”
You will receive an e-mail message automatically after submitting your request for an account. Your account will not be activated until you have responded by clicking on the link provided in the e-mail message.

“Shopping” for Recreation: You’ll notice you have an option to view “My Cart.” Once you have an account established, this area displays all the activities for which you have selected to register. When you are ready to complete the registration, the system will confirm your registration and payment. If an activity is already filled, you will be invited to be placed on a waiting list and you will not be charged for that activity at this time.

Payment Methods: Visa and MasterCard are accepted methods of payments. Transactions are processed securely using VeriSign, an Internet payment security system.

Refund Policy: The City of Walnut Community Services Department is proud to provide quality programs and services. If you need to request a refund or transfer, please call Community Services at (909) 598-5605 before the class has met twice. Please note that any applicable registration fees are not refundable unless the City cancels a class or activity. Your refund will be mailed within 30 calendar days. Please call the Senior Center at (909) 598-6200 regarding refunds for Senior Center related programs.

For those classes that meet less than three times, we request that you notify Community Services of your intent to cancel at least 48 hours prior to the first class meeting.

Materials or supplies purchased for use during your participation in a recreation class are not the responsibility of the City of Walnut Community Services Department, should the class be canceled.

Refunds for day excursions and certain special events may be obtained after all the reservations have been sold and then only if Community Services is able to resell your reservation. When trips/reservations are canceled by the City, an automatic refund will be processed and mailed to you within 30 calendar days. Again, registration fees are not refundable unless the City cancels an excursion. Reservations that include overnight accommodations may require up to 30 days refund request notice, due to hotel policies.

Photo Policy: On occasion, staff or independent photographers of the Community Services Department may take photographs or videos of participants in our programs, parks, and special events. Please be aware that these are for the department's use in future brochures, pamphlets or for local public access. If you object to having photos of you or your family used for future publication, you should notify the photographer at the time the photo is taken.